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Need SMS help? Our dedicated SMS/TCR team is here for you.
Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Stay up to date with the latest features, improvements, and bug fixes for RingCentral desktop app.
Version 25.1.30
Release dates: March 17-20, 2025
Improvements
Enhanced support for the next-generation RingCentral Video to improve reliability.
VDI Plugins Support
VDI Citrix HID headsets support: Added Human Interface Device (HID) headset support for Citrix VDI provider (Citrix Workspace app 2409 or newer is required).
VDI VMware Plugin for Dell ThinOS 10: Added RingCentral VMware Plugin support for the Dell ThinOS 10 (RingCentral App VMware Plugin for Dell ThinOS 10 is required).
VDI VMware/Azure: Bug fixes and technical improvements.
Bug Fixes
(Auto-update MSI) Fixed issues where the desktop app or RingCentral Video meetings failed to start after an upgrade.
Various minor improvements, including monitoring, logging, and RingCentral Video optimizations.
Version 25.1.20
Release dates: March 3-6, 2025
Improvements
Prepared for VBScript deprecation in Outlook integration.
Bug Fixes
Fixed an issue where a white screen occasionally appeared after a phone call instead of the Phone tab.
(MacOS Only) Now displays RingCentral instead of the library name in the Login Items.