Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Click here if you only need to receive SMS messages.
This article describes the Quality of Service MOS dashboard Endpoints widget .
The Endpoints widget shows a breakdown of MOS performance by type of endpoints used. Use the arrows to the left of each column title to change sort order.
Endpoints: Different types of endpoints used, such as mobile app or hardphone.
Calls: Shows the number of calls using each endpoint type.