Businesses must register their text usage as soon as possible, or outbound texting will be blocked.
Register now
Access, service, and grow your account from here.
CA
Australia
En
Canada
En
Canada
Fr
France
Fr
Germany
De
Italy
It
Singapore
En
Spain
Es
Portugal
Pt
United Kingdom
En
United States
En
Search
Contact us
Recommended
Save time by chatting, available online 24/7.
Submit a case
The most direct way to match you to the right expert on your issue. Responses within 48 hours.
Contact us
Call support
Contact sales
Search resources
Submit a case
Contact us
Call support
Contact sales
My next steps
0
Action required
Your credit card on file is about to expire.
Update now
Great job!
You're all caught up.
Check back here to make the most of your RingCentral plan.
SHORTCUTS
Sign in
Sign out
Home
>
RingEX
> Fax >
Unable to attach a document in a fax
Unable to attach a document in a fax
Last updated on March 29, 2022
The document you’re trying to attach in a fax must meet RingCentral technical requirements.
Issue
You’re having trouble attaching documents to a fax.
Resolution
If you’re unable to attach a document, make sure:
The attachment’s file format is supported.
Learn more
The attachment’s file name doesn’t include ampersands (&) or other special characters.
The attachment doesn’t have more than 200 pages.
The combined size of all attachments isn’t larger than 50 MB.
Close X
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.