Engage Voice 
Agent scripting elements: Dropdown Multi-Select

Show More
Get Started
Learn the basics

About the Dropdown Multi-Select element

Use this element to create a text field with a dropdown menu from which agents can select multiple options at a time (as opposed to just one, like in Dropdown Select). Agents will be able to click into the text field and select a set of options from a dropdown menu, or, if they know which option they want, they can type that into the text field to immediately pull up the desired option.
Scripting Elements - Dropdown Multi Select
This article discusses settings and features that are specific to the Dropdown Multi-Select element alone. Check out Editing Page elements: the basics for more information on basic element settings, and Adjusting elements on a script page for element adjustment.
Referencing article:
© 1999-2022 RingCentral, Inc. Tous droits réservés.
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.