Engage Voice | Agent scripting elements: Text Area
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Script Designer
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Script Studio
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The Page tool and its elements
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Tagging data in scripts
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The WWW tool
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The JavaScript tool
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The Branch tool
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The Data Builder tool
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The Recording tool
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The Mapping tool
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Agent scripting knowledge base
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Agent scripting use cases: The basics
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Agent scripting use cases: Advanced
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References
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Phone books
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Email templates
The Text Area element allows agents to enter freeform text into a simple text box.
This article discusses settings and features that are specific to the Text Area element alone. Check out Editing Page elements: the basics for more information on basic element settings, and Adjusting elements on a script page for element adjustment.
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