Téléchargements
Communauté
État du système
CA
Australia En
Canada En
Canada Fr
France Fr
Germany De
Italy It
Singapore En
Spain Es
Portugal Pt
United Kingdom En
United States En
MVP
Message
Video
Phone
Rooms & Connector
Engage
Contact Center
CA
Australia En
Canada En
Canada Fr
France Fr
Germany De
Italy It
Singapore En
Spain Es
Portugal Pt
United Kingdom En
United States En
MVP
Message
Video
Phone
Rooms & Connector
Engage
Contact Center
Téléchargements
Communauté
État du système
Home > RingCentral Rooms > User > Troubleshooting
Desktop & web
Mobile

Why did my update to the latest OS version fail? 

Last updated on October 26, 2021

Table of contents

Issue

When trying to update to the latest OS version, the update fails.

Affected environments

  • RingCentral Rooms

Cause

The hardware does not support the minimum required OS version for an update.

Resolution

  • Contact your RingCentral Customer Success Manager, your Sales engineer, or Support for a hardware replacement. 
    • Provide the hardware information for your outdated hardware.
État du système
Mentions légales
Préférences relatives aux cookies
Avis de confidentialité
Nous joindre
© 1999-2022 RingCentral, Inc. Tous droits réservés.
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.