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Why did my update to the latest OS version fail?
Last updated on October 26, 2021
Table of contents
Issue
Affected environments
Cause
Resolution
Issue
When trying to update to the latest OS version, the update fails.
Affected environments
RingCentral Rooms
Cause
The hardware does not support the minimum required OS version for an update.
Resolution
Contact your RingCentral Customer Success Manager, your Sales engineer, or Support for a hardware replacement.
Provide the hardware information for your outdated hardware.
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