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RingCentral Contact Center | Overview
Difference between RingCentral Contact Center and RingCentral Office
- This article compares which needs are addressed by RingCentral Contact Center and RingCentral Office.
Directory Sync - Overview
- Learn more about RingCentral Contact Center Directory Sync.
Point of Contact (POC) - Overview
- Find out how to create new and edit an existing point of contact.
Pulse - Overview
- This article links all the information regarding Pulse for your RingCentral Contact Center service.
RingCentral Contact Center Integrations 19.1 - Release Notes
- Read about RingCentral Contact Center Integrations 19.1 - Release Notes.
- Get more essential information about RingCentral Contact Center Stations.
Studio - Actions Overview
- Learn how to navigate Actions which provide the foundation for developing a script.
Team Sync - Overview
- This article describes the Team Sync feature offered by RingCentral Contact Center.
- Users feature enable you to create new user accounts and modify aspects of existing ones.
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Updating ACD States in MAX Agent
Viewing Settings in MAX Agent
Dispositioning Calls in MAX Agent
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