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Contact Center

Contact Center MAX is now CXone

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Frequently asked questions

How do I set up an inbound voice ACD skill?

How do I create a custom report schedule?

How do I run and export prebuilt reports?

How do I end a contact?

How do I set up scripting?

How do I manage points of contact?

Contact Center

Get help with all things Contact Center, from setup and integration to optimizing performance and managing daily operations.

Product documentation

Utilize as ligações abaixo para aceder a um site de terceiros onde poderá encontrar documentação abrangente do produto sobre o Contact Center, dependendo do sistema que está a utilizar. Saiba mais.

Documentação do produto

Centro de utilizadores

Central

Release notes

Notas de lançamento

Notas de lançamento do RingCentral Contact Center

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Additional resources

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