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Home
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RingCX
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Analytics
Historical reporting
Overview
Intro to Historical Reporting
Intro to the analytical designer
Metrics & attributes
Intro to metrics and attributes
RingCX Analytics attributes reference
RingCX Analytics metrics reference
Reports
Standard Historical reports
Historical report types
Creating a Historical report
Managing Historical reports
Scheduling reports
Dashboards
Intro to Historical dashboards
Creating a dashboard in Historical dashboards
Managing Historical dashboards
Historical dashboards: Account Overview
Historical dashboards: Agent Activity
Historical dashboards: Agent Conduct
Historical dashboards: Agent Disposition
Historical dashboards: Agent Scorecard
Historical dashboards: Agent State
Historical dashboards: Billing Period Account Usage
Historical dashboards: Billing Period Overview
Historical dashboards: Billing Transport Usage Overview
Historical dashboards: Dialer Performance and Penetration
Historical dashboards: Hourly Inbound Statistics
Historical dashboards: Inbound IVR Overview
Historical dashboards: Inbound Overview
Historical dashboards: Inbound Voice Service Level Summary
Historical dashboards: Interactions Overview
Historical dashboards: Interactions Overview Entry Point
Historical dashboards: Omnichannel Overview
Historical dashboards: Outbound FTC Compliance
Historical dashboards: Outbound Performance
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