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Release Notes > RingCX for Chrome extension

Release Notes

RingCX for Chrome extension

Stay up to date with the latest features, improvements, and bug fixes for RingCX for Chrome extension.

Version 26.2.20

Release date: May 2026

RingCX CRM integrations now include Intelligent Interaction Preview, letting agents review customer history and scripts before accepting or rejecting incoming interactions.

Version 26.2.10

Release date: April 2026

The RingCX browser extension now supports click-to-call within the RingCentral app.

Version 26.1.20

Release date: February 2026

Agents can now view real-time queue metrics, such as Estimated Wait Time and agent availability, before transferring calls.