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Release Notes > RingCX for Chrome extension

Release Notes

RingCX for Chrome extension

Stay up to date with the latest features, improvements, and bug fixes for RingCX for Chrome extension.

Version 24.3.3

Release date: September 27, 2024

Improvements

Important note: Agent access to the RingCX Chrome Extension will be revoked until an admin grants access. Additionally, the admin will overwrite any agent-configured inbound and outbound URLs. Admins can immediately enable access and preconfigure all current URLs to avoid interruption. The RingCX Chrome Extension has been updated with the following changes:

Admins now have control of the agent access to the extension, configuration of inbound screen pop rules, and ability to restrict websites for outbound click-to-dial.
Inbound screen pop can now open in a browser window instead of a new tab.
Enriched agent metadata for state, capacity, and content.