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Release Notes > RingCentral for HubSpot
Release Notes

RingCentral for HubSpot

Stay up to date with the latest features, improvements, and bug fixes for RingCentral for HubSpot.
Version 23.4.20 (RC) 
Release Date: 11/27/2023
What's New
  • New save log feature to help users diagnose problems
Bug Fixes
  • Fix the URL change for Text
  • Fixed the "OAuth screen cannot display" issue
Version 23.4.10 
Release Date: 10/20/2023
  • Support more matching format with company record
Bug Fixes
  • Fixed various security issues
Version 23.3.30 
Release Date: 9/5/2023
  • Support using PortedIn/ Temporary number to send out SMS in HubSpot Workflow
  • No longer uses country code when contact matching on international phone numbers
Bug Fixes
  • Ensures mobile phone numbers can be matched
Version 23.3.20
Release Date: 8/10/2023
Bug Fixes
  • For brands that don't have separated package, allows the app to fall back to RC config and sign in as RC shared brand
Version 23.3.10
Release Date: 7/19/2023
  • When a contact match fails at call connection, the app will run contact match again when the auto call log countdown completes. This improvement should mitigate the duplicated contacts created by auto call log
Version 23.2.21
Release Date: 5/6/2023
What's New
  • 10-digit dialing support in Canada
  • Call and Text to 988 support in Canada
  • Change the country name from “Turkey” to “Türkiye”
Version 22.4.11
Release Date: 11/8/2022
  • Disable auto SMS log for an invalid user
  • Extend the retry time for failed fetch SMS logging job from 5 mins to 15 mins
Version 22.4.10
Release Date: 10/31/2022
  • Upgrade from Google manifest version 2 (MV2) to manifest version 3 (MV3)
  • Display what's new for manifest version 3 upgrading
  • Add a new parameter in Settings to prompt the app for any incoming call (default as On)
  • Click the floating badge displaying on the right side of HubSpot webpage to prompt the standalone app
  • Change Ignore webRTC call behavior from disconnect the call to show active call on other device call log page
Version 22.3.30
Release Date: 9/27/2022
What's New
  • Support for Charter SMB, Enterprise users to sign in to integration apps
  • Control rate limit requests sent from HubSpot to RingCentral servers
Bug Fixes
  • Fix token refresh process aborted due to server overload
Version 22.3.20
Release Date: 8/29/2022
What's New
  • Create custom workflow action -  Send SMS, which allows to send SMS via RingCentral app in HubSpot workflow
Bug Fixes
  • Pop up matched record(s) without errors whenanswering incoming calls in HubSpot 
Version 22.3.10
Release Date: 8/10/2022
What's New
  • Users can log new texts automatically by enabling Auto text log toggle in the Settings
  • Allow to manually change an auto-logged SMS conversation to different or additional HubSpot records
Version 22.2.30
Release Date: 6/24/2022
User-faced Features
  • Now supports Account Access Restriction
  • Supports 10-digit dialing for 988 compliance
Version 22.2.20
Release Date: 5/31/2022
What's New
  • Introducing SMS logging allowing users to log SMS conversation manually
  • Allow users to search for existing contacts for SMS logging
  • Show Create new log, draft and view log detail states in Conversation and SMS history
Version 22.2.10
Release Date: 4/26/2022
User-faced features
  • Introducing message hub to send/ view SMS, play/ download voicemail and view/ download fax (no SMS logging)
  • Match new SMS/ voicemail/ fax to HubSpot contact/ company/ deal/ ticket records
  • Click-to-SMS
  • Open message composing page by clicking on SMS card button in HubSpot
  • When a user tries to transfer an outbound call that hasn't been picked up, show the error message "Cannot transfer the call. Please try again later. "
  • Pass company name to the app when click-to-dial from a company record regardless of the phone number format
Version 22.1.30 GA
Release Date: 3/28/2022
What's New
  • Now supporting Europe (EU) users 
  • Contact support link added at login page
  • No longer creates duplicate contacts or logs when the same account logs into multiple devices at the same time
  • Users can now click on the Inbound button  “ignore” to ignore a call (not send the call to voicemail)
Version 22.1.20 GA
Release Date: 2/23/2022
What's New
  • Globally Available - No longer in Beta version 
  • Localization: German, French (EU), French (CA), English (UK),Spanish (EU), Spanish (LATAM), Italian, Portuguese (BR), Japanese, Simplified Chinese, Traditional Chinese, Dutch, Portuguese (PT), Korean, Polish, Swedish, Finnish
  • The dial pad search engine now ignores leading empty spaces
Version 22.1.10
Release Date: 1/19/2022
What's New
  • Your call gets automatically logged once the call ends.
  • Multiple device logout improvement: When one account signs into multiple devices and one device signs out, the other device stay logged in 
  • Now displays HubSpot profile name in call log
Bug Fixes
  • The current call banner will not be displayed in Create log page anymore 
  • Enter spaces and hit Enter key, nothing will be triggered
  • Contacts with phone numbers that were not were not displayed in dialpad search, now fixed.
Version 21.4.3
Release Date: 12/15/2021
What's New
  • Inline call recording player that allows recording owners and supervisors to listen to recordings directly in HubSpot
  • Allow search and call by mobile phone number in dialpad
  • Filter out matched contacts and companies without names
Version 21.4.2
Release Date: 11/12/2021
What's New
  • Streamline authentication and installation process with welcome pages
  • Support webRTC inbound and outbound calls with click to dial feature
  • Support contact match for new calls with E164 format
  • Log calls to selected associations (contacts, companies, deals or tickets) with call recordings
  • View call histories and logged calls
  • Display matched entities at accepting an incoming call
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