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Release Notes > RingCentral for HubSpot
Release Notes

RingCentral for HubSpot

Stay up to date with the latest features, improvements, and bug fixes for RingCentral for HubSpot.
Version 23.2.21
Release Date: 5/6/2023
What's New
  • 10-digit dialing support in Canada
  • Call and Text to 988 support in Canada
  • Change the country name from “Turkey” to “Türkiye”
Version 22.4.11
Release Date: 11/8/2022
  • Disable auto SMS log for an invalid user
  • Extend the retry time for failed fetch SMS logging job from 5 mins to 15 mins
Version 22.4.10
Release Date: 10/31/2022
  • Upgrade from Google manifest version 2 (MV2) to manifest version 3 (MV3)
  • Display what's new for manifest version 3 upgrading
  • Add a new parameter in Settings to prompt the app for any incoming call (default as On)
  • Click the floating badge displaying on the right side of HubSpot webpage to prompt the standalone app
  • Change Ignore webRTC call behavior from disconnect the call to show active call on other device call log page
Version 22.3.30
Release Date: 9/27/2022
What's New
  • Support for Charter SMB, Enterprise users to sign in to integration apps
  • Control rate limit requests sent from HubSpot to RingCentral servers
Bug Fixes
  • Fix token refresh process aborted due to server overload
Version 22.3.20
Release Date: 8/29/2022
What's New
  • Create custom workflow action -  Send SMS, which allows to send SMS via RingCentral app in HubSpot workflow
Bug Fixes
  • Pop up matched record(s) without errors whenanswering incoming calls in HubSpot 
Version 22.3.10
Release Date: 8/10/2022
What's New
  • Users can log new texts automatically by enabling Auto text log toggle in the Settings
  • Allow to manually change an auto-logged SMS conversation to different or additional HubSpot records
Version 22.2.30
Release Date: 6/24/2022
User-faced Features
  • Now supports Account Access Restriction
  • Supports 10-digit dialing for 988 compliance
Version 22.2.20
Release Date: 5/31/2022
What's New
  • Introducing SMS logging allowing users to log SMS conversation manually
  • Allow users to search for existing contacts for SMS logging
  • Show Create new log, draft and view log detail states in Conversation and SMS history
Version 22.2.10
Release Date: 4/26/2022
User-faced features
  • Introducing message hub to send/ view SMS, play/ download voicemail and view/ download fax (no SMS logging)
  • Match new SMS/ voicemail/ fax to HubSpot contact/ company/ deal/ ticket records
  • Click-to-SMS
  • Open message composing page by clicking on SMS card button in HubSpot
  • When a user tries to transfer an outbound call that hasn't been picked up, show the error message "Cannot transfer the call. Please try again later. "
  • Pass company name to the app when click-to-dial from a company record regardless of the phone number format
Version 22.1.30 GA
Release Date: 3/28/2022
What's New
  • Now supporting Europe (EU) users 
  • Contact support link added at login page
  • No longer creates duplicate contacts or logs when the same account logs into multiple devices at the same time
  • Users can now click on the Inbound button  “ignore” to ignore a call (not send the call to voicemail)
Version 22.1.20 GA
Release Date: 2/23/2022
What's New
  • Globally Available - No longer in Beta version 
  • Localization: German, French (EU), French (CA), English (UK),Spanish (EU), Spanish (LATAM), Italian, Portuguese (BR), Japanese, Simplified Chinese, Traditional Chinese, Dutch, Portuguese (PT), Korean, Polish, Swedish, Finnish
  • The dial pad search engine now ignores leading empty spaces
Version 22.1.10
Release Date: 1/19/2022
What's New
  • Your call gets automatically logged once the call ends.
  • Multiple device logout improvement: When one account signs into multiple devices and one device signs out, the other device stay logged in 
  • Now displays HubSpot profile name in call log
Bug Fixes
  • The current call banner will not be displayed in Create log page anymore 
  • Enter spaces and hit Enter key, nothing will be triggered
  • Contacts with phone numbers that were not were not displayed in dialpad search, now fixed.
Version 21.4.3
Release Date: 12/15/2021
What's New
  • Inline call recording player that allows recording owners and supervisors to listen to recordings directly in HubSpot
  • Allow search and call by mobile phone number in dialpad
  • Filter out matched contacts and companies without names
Version 21.4.2
Release Date: 11/12/2021
What's New
  • Streamline authentication and installation process with welcome pages
  • Support webRTC inbound and outbound calls with click to dial feature
  • Support contact match for new calls with E164 format
  • Log calls to selected associations (contacts, companies, deals or tickets) with call recordings
  • View call histories and logged calls
  • Display matched entities at accepting an incoming call
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