On November 30th, 11:00 PM to December 1st, 04:00 AM PT, we will conduct a planned disaster recovery test on the RingCentral Events service, which may result in up to 1 hour of downtime. We apologize for any inconvenience and appreciate your understanding as we work to enhance our system's resilience.
Stay up to date with the latest features, improvements, and bug fixes for RingCentral MVP Core.
Version 20.1
Release Date: February 4 through March 24
Admin
Updated navigation in Admin Portal
More streamlined navigation and improved table usability.
Profile phone number display
Select what number users will see displayed on their profile, whether it’s a main number with extension or direct number.
Site number as caller ID
Customers who have distributed locations will be able to set local site number as the outbound caller ID and apply it to multiple users using Templates.
Consistent number type
Number type as shown in the online Admin Portal will be redefined to be consistent with different endpoints.
Prevent onboarding notifications
Onboard new users without them receiving notifications, if you wish to roll out in phases, or to provide your own onboarding communications.
Presence Templates
New presence templates within the admin portal will allow admins to use template functionality to manage their user’s presence.
Call Handling and Logging
Consolidated fax reporting
A call log enhancement will now show a consolidated list of incoming faxes. Incoming faxes received from the same phone number, within a configurable time frame, will be grouped together as a single record making it easy to see related faxes.
Global Office
IVN calling rates
Inbound rates for IVN local and toll-free numbers will be visible to admins in the online Admin Portal.
Local India conference numbers
Local India numbers for premium conferencing/meetings available for purchase, instead of toll free numbers, lowering overall costs.
Lowered IVN & PPM rates
Lowered IVN prices and price per minutes (PPM) for certain regions.
Global number ordering
Self-serve order Global Office and IVN numbers for agent-assisted countries through the online Admin Portal.