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Why can’t I promote a panelist or demote a cohost who just joined a RingCentral webinar?

Last updated on March 15, 2022

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Issue

During a webinar, the host cannot promote or demote a panelist or cohost who just joined the webinar.

Affected environments

RingCentral Webinar.

Resolution

Try promoting or demoting the user again a few seconds after the failure. Learn more. 
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