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May 15, 2019
Updated Puerto Rico rates
Calls to and from Puerto Rico will now be treated the same as calls to and from the US. If you’re inside the US, calls to Puerto Rico are now included in your unlimited US calling minutes.
Israel as an on-demand country
We now have new phone numbers available in Israel for Global Office, helping your company further expand its presence.
New phone available
The Polycom Trio 8500, which is cost-effective and ideal for small to mid-sized conference or huddle rooms, is now available for Global Office.
Voicemail to text for Canadian French and Australian English
A ringing status has been added to Queue Monitor and Agents Count widgets under Live Reports. This offers queue supervisors added granularity on each step of a call in a queue.
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