A simplified view inside the HUD for assistants who handle calls on behalf of multiple executives. Admins can easily place, pick up, or even join an in-progress call to take notes or document follow up actions.
When RingCentral services are unavailable, users can still access their RingCentral Phone Desktop app and perform basic functionalities such as making or receiving calls.
Native OS incoming calls notifications
Users will be able to change their app setting to display incoming calls through a native desktop notification instead of an in-app pop-up window.
Ability to pause/mute an automatic call recording
For accounts with automatic call recordings enabled, users will be able to pause or mute the recording to exclude sensitive information.
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