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RingCentral Phone Desktop

July 2019

Version 19.2

What's New?

  • Added ability to configure call queue display. Administrators can now assign text labels to incoming IVR or Call Queue phone numbers and configure what call information is displayed so queue members know how to greet callers
  • Improved local dialing functionality in Australia, Mexico, and China
  • Added ability to view contact details by clicking on the avatar or name in the details of the call or message
  • Bug fixes and security improvements
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