Smart AI Notes: Focus entirely on the conversation while AI handles the note-taking. You'll get real-time recaps every 5 minutes to quickly catch up if you join late, plus a complete summary with organized action items right after the meeting ends.
Smart Participant Invite: Starting a meeting on your own? You'll now get a quick prompt to invite coworkers or share a link with people outside your company. The redesigned invite window suggests the right contacts, shows who's available right now, and sends clear, helpful invites to everyone.
Premium Backgrounds: We've refreshed the background library and grown it from 5 to 25 polished options across a range of themes, so you can pick the right look for any meeting.
Breakout Sessions for Trainings: Hosts can now split a meeting into smaller groups, right inside the new RingCentral Video meetings.
Smart Tech Support for IT: IT can request access to a participant's computer in just a few clicks, then take control with their own mouse and keyboard to fix issues on the spot.
Ultra-sharp, Fluid Video: Video now taps into your device's built-in GPU capabilities, so you get sharper pictures and smoother playback, even on older or lower-powered machines.
Quality Autopilot with User Editable Settings: Enjoy sharper video and smoother screen sharing without slowing down your computer. Quality Autopilot continuously optimizes meeting performance in real time, while new user settings let you prioritize the ideal balance of quality, responsiveness, and efficiency.
Web and mobile
What's new
Smart AI Notes (Web, Mobile): Focus entirely on the conversation while AI handles the note-taking. You'll get real-time recaps every 5 minutes to quickly catch up if you join late, plus a complete summary with organized action items right after the meeting ends.
Smart Participant Invite (Web, Mobile): Starting a meeting on your own? You'll now get a quick prompt to invite coworkers or share a link with people outside your company. The redesigned invite window suggests the right contacts, shows who's available right now, and sends clear, helpful invites to everyone.
Premium Backgrounds (Web, Mobile): We've refreshed the background library and grown it from 5 to 25 polished options across a range of themes, so you can pick the right look for any meeting.
Quality Autopilot (Web): Get clear, steady video and screen sharing without the lag. The app fine-tunes quality in real time based on how your computer is doing, so even older or lower-powered laptops stay fast and responsive.
QHD 1440p (2K) screen sharing (Web): Share your screen in crisp QHD 1440p, with 80% more detail than FHD 1080p, including on Mac Retina displays. Great for presentations, design work, and video.
Visual Assist for RingCX (Web): Agents can now see physical issues firsthand during a live support call. With a one-tap SMS link, customers can securely share a live view from their phone’s camera, no app download or sign-in required. This helps agents diagnose problems more accurately, improve first-call resolution, and reduce costly on-site visits.