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Home > RingEX

Frequently asked questions

How do I set up my voicemail greeting?

How do I monitor live calls from the app?

How do I pair my deskphone with the app?

How do I keep calls from going straight to voicemail?

How do I change or reset an account password?

How do I add user extensions in the RingCentral app or Admin Portal?

RingEX

Get help with cloud calling, phones, messaging, and video meetings.

Admins

Make the most of your setup, from the crucial to the complex.

Phone

Add contacts, set up voicemail, and forward calls from the app.

Deskphones and devices

Find features and requirements so your equipment runs right.

Integrations

Connect to the tools that you already use.

Message

Learn how to chat, share files, manage teams, and more.

Video

Take your meetings from anywhere, web, desktop, or mobile.

Analytics

Gain real-time insights to make decisions and take action.

Downloadable guides

Browse our library of PDF product guides.

How-to videos

Get up-and-running quickly with our how-to videos.

Get free training with RingCentral University

On-demand training for everyone from beginners to experts. Learn at your own pace. Free for all RingCentral customers.

Additional resources

Check system status

Get RingCentral’s live connectivity updates.

Learn from community

Discuss solutions and ideas with other RingCentral users.

Explore release notes

Stay updated with the latest RingCentral updates.