Access, service, and grow your account from here.

My next steps

Action required

Your credit card on file is about to expire. Update now

Great job!

You're all caught up.

Check back here to make the most of your RingCentral plan.

Are you using the latest version of RingCentral?
Update your app now to enjoy the latest user experience, enhanced security, and optimal call quality.

Release Notes > Engage Voice > January 2021

Release Notes

RingCentral Engage Voice | January 2021

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Engage Voice.

VERSION 21.1.1

Release Date: 2/5/2021

What's New

These are the 21.1.1 Release Notes. We may provide updates on features and enhancements for Engage Voice products as we get closer to the roll out date.

RingCentral may update these Release Notes to document additional resolved and known issues.

This is the 21.1.1 Release Note.

The following features are being released as part of 21.1.1 using the URLs listed below.

Agent UI Label Updates
Engineering Improvements: The 21.1.1 Release includes various improvements, including bug fixes and performance of Engage Voice software.

Reminder: RingCentral Office Integration with Engage Voice Platform is available for all customers.

All customers are encouraged to start using the simplified URL -- engage.ringcentral.com -- to benefit from continued feature improvements within the RingCentral Office Integration to Engage Voice. Refer to the 20.2.1 Release Notes for reference.

New features will continue to be enabled for accounts integrated with RC Office.

Interested? Send an email to [email protected] and ask to be enabled with RingCentral Office.

What's New?

Agent UI Label Updates

Update agent left nav tiles and pages:

Old Nav Title

New Nav Title

Agent Stats

My Stats

Agent Scripts

Scripts