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Release Notes > Engage Voice > January 2021
Release Notes

RingCentral Engage Voice | January 2021

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Engage Voice.
VERSION 21.1.1
Release Date: 2/5/2021
What's New
These are the 21.1.1 Release Notes. We may provide updates on features and enhancements for Engage Voice products as we get closer to the roll out date.
RingCentral may update these Release Notes to document additional resolved and known issues.
This is the 21.1.1 Release Note. 
The following features are being released as part of 21.1.1 using the URLs listed below.
  • Agent UI Label Updates
  • Engineering Improvements: The 21.1.1 Release includes various improvements, including bug fixes and performance of Engage Voice software.
Reminder: RingCentral Office Integration with Engage Voice Platform is available for all customers. 
All customers are encouraged to start using the simplified URL -- -- to benefit from continued feature improvements within the RingCentral Office Integration to Engage Voice. Refer to the 20.2.1 Release Notes for reference
New features will continue to be enabled for accounts integrated with RC Office.
Interested? Send an email to [email protected] and ask to be enabled with RingCentral Office.

What's New?

  • Agent UI Label Updates
  1. Update agent left nav tiles and pages:
Old Nav Title
Dialpad feature
New Nav Title
My Calls feature
Agent Stats
Agent Stats
My Stats
My Stats feature
Agent Scripts
Agent Scripts feature
Scripts feature
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