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Release Notes

RingCentral AI Receptionist | July 2025

Stay up to date with the latest features, improvements, and bug fixes for RingCentral AI Receptionist.
Release date: July 7, 2025

What's New

  • French language support: The AI Receptionist now supports both French and Canadian French (CA). Assigning the receptionist to support either language is as easy as selecting one as the primary language when setting up or updating your AIR.
  • Backup call routing: AIR now transfers calls automatically when it’s unavailable. If AIR can’t connect due to technical issues or minute limits, calls will route to a backup user extension to ensure you don’t miss incoming calls.
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