Release Notes > RingCentral Archiver
Release Notes

RingCentral Archiver

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Archiver.
Version 22.1.30
Release Date: 3/28/2022
Bug Fixes
  • No longer displays the  "Your changes were successfully saved" message when a user closes the banner "You don't have the permission to back up all your selected data."
Version 22.1.20
Release Date: 2/23/2022
What's New
  • UI improvement for extension call recording archiving without sufficient permission
Version 22.1.10
Release Date: 1/19/2022
  • Wrap the message properly in text box without breaking one word into 2 lines
  • Show tooltip instead of information icon for disabled checkbox
Version 21.4.30
Release Date: 12/13/2021
  • UI enhancement when archiver administrators don’t have sufficient permissions to access company level data
  • SFTP whitelist updates at connection
Version 21.4.20
Release Date: 11/22/2021
  • Enhance monitoring tool that deleted items will not be alerted
Version 21.4.10
Release Date: 10/28/2021
  • Improved token expiration email copy to describe how long the problem persists and how to fix it
Bug Fixes
  • Now displays the correct value in Status column in the excel file in the “Downloaded from Phone log” tab
Version 21.3.3
Release Date: 11/29/2021
Bug Fixes
  • Any changes of checkbox value will be reset right after save button is clicked. Now fixed.
Version 21.3.2
Release Date: 8/30/2021
Bug Fixes
  • Now displays the correct value in Status column in the excel file in the “Downloaded from Phone log” tab
Version 21.2.3
Release Date: 7/26/2021
What's New
  • Admins can self-service and manage roles and permissions for Archiver
  • Custom roles can be created by admins with customized archiving privileges and users assigned to each role
  • Fix the value in “Status” column in the exported Microsoft Excel archive log
Version 21.2.2
Release Date: 6/10/2021
What's New
  • Archiver UI improvement:
    • Adjust filter length, width and spaces between filters in Archive log to ensure all default messages can be displayed and match with SW style
    • Update Archive Log columns label from “Created” to “File Created” and “Archived” to “File Archived” to avoid confusion
    • Adjust data retention banner border and line 
    • Replace notification "Sorry, we couldn't connect with your external storage service. Please try again. " to banner and keep the banner presenting when the Archiver is disconnected by system, but not by user
  • Display messages at Archiver login when Archiver is failed to be connected due to platform error
  • Display error message for not-supported brand
  • Add toggle to allow archiving into Box shared folder
  • Refactor SMS fetcher service to improve reliability for SMS admin archiving
  • Implement Router service to provide reliable message router to storage
VERSION 21.2.1
Release Date: 4/22/2021
What's New
  • Archiver UI improvement:
    • Restrict search range to only be 30 days maximum in Archiver logs
    • Display notification in banners when storage is full/ archiver backup is turned off/ archiver is not connected to any storage
    • Adjust data retention banner display after service web improves
  • Display error message when Archiver backend is down
Bug Fixes
  • Some customers cannot connect SFTP with Archiver
  • Google drive cannot be connected to Archiver with Safari browser
VERSION 21.1.2
Release Date: 3/17/2021
What's New
  • Archiver UI overall improvement and enhancement for GA
VERSION 21.1.1
Release Date: 1/29/2021
What's New
  • Add feature toggle to execute account or extension level API for admin level archiving
  • Release proactive monitoring tool
  • Enhance recovery tool to display missing items
VERSION 20.4.2
Release Date: 12/10/2020
What's New
  • Send out notification when there are items failed to be archived each day
VERSION 20.4.1
Release Date: 11/11/2020
  • Improve system stability and performance
VERSION 5.5.10
Release Date: 10/14/2020
  • Improve system stability and performance
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