Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Click here if you only need to receive SMS messages.

Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Click here if you only need to receive SMS messages.

Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Click here if you only need to receive SMS messages.

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Release Notes > Smarsh

Release Notes

RingCentral for Smarsh

Stay up to date with the latest features, improvements, and bug fixes for RingCentral for Smarsh.

Version 1.34

Release Date: 1/19/2022

Feature

Support Mercury partner brands with dynamic branding framework

Version 1.32

Release Date: 7/10/2021

Feature

Support recovering Smarsh SMS, call recording, glip message, voicemail and fax by data range
Display in glip message attachment file name when this attachment is failed to be uploaded in Smarsh
When glip event location is empty, display " " in location field when upload to Smarsh

VERSION 1.3

Release Date: 9 December 2020

What's New

Archive call recordings from any RingCentral endpoint
View the call recordings in Smarsh

VERSION 1.2

Release Date: 20 October 2020

What's New

Archive fax data and its contents sent or received from any RingCentral endpoint
Archive voicemail data received through any RingCentral endpoint

VERSION 1.1

Release Date: 20 October 2020

What's New

Archive SMS and MMS data and its contents

VERSION 1.0 (beta)

Release Date: 6 December 2019

What's New

Archive RingCentral app message data into Smarsh via RingCentral Archiver
Set up Smarsh as primary cloud storage provider by authorizing your Smarsh account ID in Archiver
Select what data types to be archived and upload to Smarsh as an automated data archival workflow
Users can login to Smarsh and discover the archived data

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