When an admin has successfully installed and set up the Engage Digital for Salesforce app, you can directly access Engage Digital within Salesforce. Your Salesforce login allows you single sign-on access to Engage Digital.
Accessing the Engage Digital app will depend on whether you use Salesforce Classic or Lightning. To access Engage Digital in Salesforce Lightning, select App Launcher (Lightning) from the top left-hand corner of the app, then choose the Engage Digital (console Lightning) or Engage Digital (Lightning) tile.
To access Engage Digital in Salesforce Classic, select App Launcher from the Sales top dropdown menu, then choose the Engage Digital (console) or Engage Digital tile.