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Release Notes

RingCentral Desktop and Web App | October 2023

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Desktop and Web App.

Version 23.4.11

Release Date: 10/31/2023 to 11/6/2023
  • Delegate calls in the app
    • Now you can use the RingCentral app as well as a deskphone for your delegated calls. Make, answer, and manage calls on behalf of others from the app or the deskphone.
  • Better breakout room moderation
    • Moderators can now manage breakout room sessions. They can support hosts by setting up sessions, broadcasting messages, and providing help when needed.
  • Webinar GA for RingCentral UK and Australia brands
    • RingCentral Webinar is now GA in the UK and Australia. As of October 6, 2023, customers in the RingCentral UK and Australia brands can purchase RingCentral Webinar licenses via the Meeting Add-Ons page on Service Web.
  • Moderated Q&A
    • Webinar hosts can now moderate incoming questions enabling them to filter content and exercise greater control on their webinar session. 
  • Multiple language support for webinars
    • Webinar organizers can now choose one of 18 languages for their session when scheduling the webinar. This selection then flows through all aspects of the webinar from calendar invitations to email reminders to registration landing pages.
  • Customize tabs
    • Choose how to access your voicemail, calls, texts, or other functions. Put them under the main menu or under the Phone tab. Or, you can use the Inbox to see all your messages in one place.
Version 23.3.31
Release Date: Desktop: 10/11/2023 to 10/17/2023 | Web: 9/18/2023 to 9/27/2023
  • Embedded audio quality diagnostic tool
    • A new tool for users to test their audio quality under current conditions without having to place a call to a coworker/PSTN number to find out. 
  • Screen zoom setting in the app for desktop app
    • Introducing screen zoom setting for the desktop app. 
  • Mac F6: Add popup for OS permissions
    • A convenient way to provide the needed Accessibility permissions to use F6 for calling on macOS.
  • Message clustering
    • We’ve streamlined your message feed by grouping messages sent simultaneously. Making it easier for you to read and respond to your conversations.
  • Copy phone numbers in RC app: Phone & Inbox
    • An easier way to copy the phone number of the caller directly from the call log, voicemail, text, fax list.
  • Active call screen layout improvement
    • Get quicker access to popular in-call features like hold and transfer, with our new 3-row action button layout.
  • Admin Setting for Auto-Answer: Account-Level
    • Add the account level setting for admins to turn on or turn off auto-answer in Service Web.
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