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Stay up to date with the latest features, improvements, and bug fixes for RingCentral web app.
Version 26.3.10
Release date: July 2026
What’s new
Phone and calling
Call monitoring for conference calls: Supervisors can now monitor audio conference calls hosted by users in their monitoring group.
Company fax custom cover pages (Beta): Admins can manage and assign company fax cover pages, and users can store custom cover pages in the cloud for use across desktop and mobile.
SMS
SMS opt-out admin controls: Admins can customize opt-out text and enforce opt-out language on registered SMS campaigns or numbers. Opt-out enforcement is controlled by policy rather than the end user.
Shared inbox filter: The SMS shared inbox now includes an Awaiting Reply filter to surface message threads where a customer is still waiting for a response.
App and desktop
Call Queue dashboard: Supervisors and agents can now access a real-time Call Queue dashboard directly in the RingCentral desktop and web app to monitor queue and agent metrics (Customer Engagement Bundle or SMS Booster licenses required).