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Australia
En
Canada
En
Canada
Fr
France
Fr
Germany
De
Italy
It
Singapore
En
Spain
Es
Portugal
Pt
United Kingdom
En
United States
En
MVP
Message
Video
Phone
Rooms & Connector
Engage
Contact Center
Téléchargements
Communauté
État du système
Se connecter
Se déconnecter
Home
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RingCentral Rooms
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> Troubleshooting
Desktop & web
Mobile
What if no rooms are available when switching from a
mobile device to a room?
Last updated on October 26, 2021
Table of contents
Issue
Affected environments
Cause
Resolution
Issue
A mobile device cannot find a room when trying to switch a meeting from a phone to a room and displays the “No available rooms nearby” prompt.
Affected environments
RingCentral Rooms
Cause
Mobile devices connect to Rooms through Bluetooth, so the mobile device could be too far away from the host device.
The host device’s Bluetooth may be turned off.
Resolution
Move closer to the Room you want to connect to and try again.
Contact your IT Admin to check if the host device’s Bluetooth is on or updated to the latest version.
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