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HomeRingCentral Rooms > User > Troubleshooting
Desktop & web

What if no rooms are available when switching from a
mobile device to a room? 

Last updated on October 26, 2021

Table of contents


A mobile device cannot find a room when trying to switch a meeting from a phone to a room and displays the “No available rooms nearby” prompt.

Affected environments

  • RingCentral Rooms


Mobile devices connect to Rooms through Bluetooth, so the mobile device could be too far away from the host device. 
The host device’s Bluetooth may be turned off.


  • Move closer to the Room you want to connect to and try again.
  • Contact your IT Admin to check if the host device’s Bluetooth is on or updated to the latest version.
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