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Using the live transcription feature in the RingCentral
Video mobile app 

Last updated on October 22, 2021

Table of contents

Live transcription is the process by which speech or audio is converted into a written text document. This feature is available on the RingCentral desktop and mobile app.
With the live transcription feature, you can: 
  • Catch up on the meeting even if you joined late. 
  • Follow a conversation and search for specific keywords during the meeting.
  • Notify participants once the live transcription starts.
Note: Only hosts or moderators can start or pause the live transcription. Participants will not see the live transcription until the host or moderators start it.

Admins can enable, disable, and configure live transcription settings via the RingCentral online account.

Starting a live transcription

  1. While in a meeting, tap the More icon and then tap Start transcription.
More icon and start transcription button
  1. Once the live transcription starts, you will be redirected to the Transcript page. You can tap the left-pointing arrow at top left to go back to the main meeting screen.
  2. On the main meeting screen, a red note icon will appear if a live transcription is in progress.
Red note icon for live transcription
  1. To resume viewing the transcript, tap the More icon, and then tap View transcript.
View transcript button
Note: If you are using an iPad, the live transcription will appear on the right side of the screen.
Ipad view of live transcription

Pausing and starting a live transcription

  1. Tap the Pause icon at top right to pause the transcription. To resume transcription, tap Start.
Pause live transcription button
Start live transcription button

Searching for keywords in a live transcription

To search for a specific conversation, type in the keyword in the search bar. By default, the live transcription will initially display the most recent text transcribed. You can scroll at the top of the screen to load the full transcript.

Configuring live transcription settings

To configure live transcription settings, tap the Gear icon at top right, then modify settings as desired.
Gear settings icon
Transcription settings
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