RingCentral Mobile App | May 2019

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Mobile App.

Release Date: May 2019

What's New

Search in company call logs
- Admins can now search through company call logs on mobile by extension or phone number
Custom ringtone
- Users can now customize their mobile ringtones for incoming calls (both video and audio), making it easy to distinguish between personal and work calls by customizing the ringtones.
Siri integration
- Users can now ask Siri to send a direct or SMS message for them on the RingCentral app.
Native Caller ID for iOS video calls
- Users can now answer an incoming video call or meeting invitation from the RingCentral app directly from their iOS lock screen instead of having to click on a push notification.
Warm transfer
- In addition to Transfer Now (direct transfer), users now have the option to Ask First (warm transfer) or send to Voicemail when transferring calls.
Forward as Fax
- Users can now forward previously received or sent fax on their mobile.
Custom notifications
- Users will now have the ability to customize mobile notification sounds, making it easier to distinguish between notifications from the RingCentral app compared to other apps. – Available early June
New Fax tab
- Mobile users will now see a standalone Fax feature tab under “More” on iOS, and together with other 1st layer tabs on Android. This also comes along with fax bulk delete functionality.