RingCentral Mobile App

May 15, 2019

What's New?

  • Search in company call logs
Admins can now search through company call logs on mobile by extension or phone number
Users can now customize their mobile ringtones for incoming calls (both video and audio), making it easy to distinguish between personal and work calls by customizing the ringtones.
Users can now ask Siri to send a direct or SMS message for them on the RingCentral app.
  • Native Caller ID for iOS video calls
Users can now answer an incoming video call or meeting invitation from the RingCentral app directly from their iOS lock screen instead of having to click on a push notification.
In addition to Transfer Now (direct transfer), users now have the option to Ask First (warm transfer) or send to Voicemail when transferring calls. 
Users can now forward previously received or sent fax on their mobile.
  • Custom notifications
Users will now have the ability to customize mobile notification sounds, making it easier to distinguish between notifications from the RingCentral app compared to other apps. – Available early June
  • New Fax tab
Mobile users will now see a standalone Fax feature tab under “More” on iOS, and together with other 1st layer tabs on Android. This also comes along with fax bulk delete functionality.
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