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Release Notes

RingCentral Desktop and Web App | February 2024

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Desktop and Web App.
Version 24.1.20
Release date: February 2024
  • External Shared Contacts
    • External Shared Directory allows the Customer Admin to upload a list of external contacts that will be available in RingCentral endpoints (deskphones, desktop app and mobile app) to all extensions/users on the account.
  • Message reminders
    • Use reminders to help you revisit specific messages or tasks. Set a time to get reminded, and you'll get a notification to jog your memory about the message.
  • SMS personal templates (open beta)
    • Don't type from scratch your frequently sent text messages, like sales promos or reminders. Create, edit, and delete SMS templates directly in your text conversation, eliminating the need for copy/pasting from other sources.
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