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Release Notes > Webinar > March 2023
Release Notes

RingCentral Webinar | March 2023

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Webinar.
VERSION 23.1.30
Release Date: 03/27/2023
What's New

This release is the GA Release for RingCentral Webinar, where several capabilities for internal all-hands webinars launched previously are now at GA.

This release also debuts capabilities essential for Marketing webinars (webinars where attendees are required to register for the session beforehand).

  • Registration: Webinar Organizers can schedule webinars that require users to register before attending the session. Marketing and Sales teams use registrant information as leads in demand-generation and lead-nurturing campaigns.
  • Branded Landing Pages & Emails: With just a few clicks, Webinar Organizers can create beautiful landing pages and registration emails reflecting their company’s brand. Such branded experiences are vital for maximizing registrations.
  • Automated Emails: Webinar Organizers can easily customize the types and content of automated emails sent to webinar registrants and attendees. These emails which confirm registration and remind registrants of the upcoming webinar, are vital for maximizing attendance.
  • Registrant and Attendee Insights: Webinar Organizers can view detailed registrant, attendance, and engagement insights using a downloadable CSV report. Such reports are important for Marketers to identify the most engaged registrants for demand generation and lead-nurturing activities that follow the webinar.
  • RingCentral Webinar for Adobe Marketo: This is an integration that enables marketers to easily add webinars to their existing Marketing Automation campaigns and workflows. Using this integration, they can automatically sync registration, attendance and other webinar information between Adobe Marketo and RingCentral Webinar. Such integrations are crucial for Marketers, particularly those belonging to large enterprises, who run webinars as part of a broader program of marketing activities aimed at demand generation and lead-nurturing.
  • Admin Settings for Marketing Leaders: From a single centralized location within the RingCentral App, Marketing and Marketing Ops Leaders can enforce uniform branding standards, registration questions, and custom emails for all Marketing Webinars. This eliminates the possibility of error when individual webinar organizers set up webinars. Additionally, Marketing Leaders can also connect RingCentral Webinar to Adobe Marketo (one-time setup) to ensure that correct data flows between webinars and Adobe Marketo,In contrast to other webinar solutions which only permit IT Admins to perform the above tasks, RingCentral Webinar permits IT Admins to delegate them to subject matter experts in Marketing / Marketing Ops. This enables Marketing Teams to control their webinars 100% without taking a time-consuming dependency on IT Admins, while also freeing IT Admins to work on their core responsibilities.

Other improvements launching today include:

  • Send Attendees to an External Webpage: Webinar Organizers can automatically send Attendees to an external webpage once the webinar concludes. Organizers configure links to these pages beforehand when scheduling the webinar. This capability is available for both All-Hands and Marketing Webinars. Using these external web-pages, hosts can run post-session surveys, advertise or sell their products, and provide useful information to attendees, e.g., whitepapers.
  • Quality and Usability Improvements: Over 60 fit-and-finish and reliability enhancements.
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