Admin

Get Started for Admins

Get your team up and running with these helpful resources for admins

Please note that the features in this page may not be available in your RingCentral service, depending on your region and account permissions.

↗️ Number transfer

Porting overview

Requirements for number transfer

Transfer your toll-free number

Transfer your local UK number

Transfer your international number

RingCentral app

Intro to admin

Getting started cheat sheet

Admin comprehensive guide

Transition to the new RingCentral app — Desktop | Mobile

☎️ Phone setup

Deskphones provisioning overview

List of phones supported by RingCentral

Manual provisioning for Linksys PAP2-NA-ATA

Manual provisioning for Cisco SPA-122 ATA

Assisted provisioning for 3rd Party Polycom OBi302

Assisted provisioning for 3rd Party Yealink phones

🔁 Call handling

Set call handling and forwarding during business hours

Configure your after hours call handling and forwarding settings

Create a custom call handling rule based on the called number

Set up advanced custom answering rules

📃 Billing

Billing overview

Invoice billing user guide

Access billing service plan

Edit your payment method

Change your billing cycle

💬 Message

RingCentral app admin guide

Manage admin users

Manage file sharing

Configure administration settings

Change your company name

📹 Video

RingCentral Video admin guide

Features, benefits and system requirements

Supported platforms

Deploy the RingCentral Video Outlook add-in to users

View usage metrics and performance reports

Network firewall and proxy server settings

☎️ Contact Centre

RingCentral Contact Centre Central overview

Studio overview

Platform requirements

Network requirements and recommendations

🔗 Integrations & Developer

Microsoft Dynamics 365

📞 Phone

Add a digital line

Add users extensions and assign RingCentral Phone app

Set emergency dialing address

Reset or change password, PIN or security question