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For Developers
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Engage Voice | Agent scripting elements: Hyperlink
Use this element to create a hyperlink agents can click on to reach a webpage. Please note that this option supports both HTTP and HTTPS protocols.
This article discusses additional settings and features that are specific to the Hyperlink element alone. Check out
Editing Page elements: the basics
for more information on basic element settings, and
Adjusting elements on a script page
for element adjustment.
Configuration
In the Hyperlink element’s
Configuration
tab, you’ll find the following setting, which allows you to insert a destination for your link.
Resource URL
: Enter the website URL you wish to link to in this field
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