1. Navigate to Routing > Digital queues & skills via the left-hand navigation bar
2. Select the digital queue you would like to configure the event in
3. Select the Queue Events tab in your digital queue's configuration panel
4. In the Priority queue events section, find the priority queue event you’d like to configure and click the Edit pencil and paper icon at far right to open the Queue event edit modal window
6. Configure the remaining queue event settings as needed
7. Click Ok to exit the modal window
8. Save your changes via the Save button at bottom right