Desktop & web

Migrating from RingCentral Video Outlook add-in
to RingCentral Scheduler

Last updated on December 16, 2021

Table of contents

In January 2022, the RingCentral Video Outlook add-in will no longer be supported. You need to remove the out-of-date RingCentral Video Outlook add-in and install the latest RingCentral Scheduler add-in
 
The RingCentral Scheduler add-in allows you to easily schedule RingCentral Video meetings from Outlook so you have access to all the latest features.

For admins

Removing the RingCentral Video add-in

  1. Sign in to Microsoft 365 admin center and select Settings > Integrated Apps > Add-ins.
Add-ins button in Microsoft Admin Center
  1. Search for RingCentral Video via the search box or by scrolling down, then click RingCentral Video.
  2. Click Remove add-in.
Remove RingCentral Video add-in in Admin Center
  1. Click Remove to confirm.
Add-in removal confirmation button
Note: The RingCentral Video add-in should be removed from your user’s Outlook toolbar ribbon within 12 hours.

Deploying the RingCentral Scheduler to users

Deploy the RingCentral Scheduler add-in to your users using the add-in store from Office 365 admin center. Visit Deploying RingCentral Scheduler Outlook add-in to users using the add-in store from Office 365 admin center for more information.

For users

Removing the RingCentral Video add-in

  1. In the Outlook desktop or web app, select Tools > Get Add-ins on Mac.
Get Outlook Add-in button in Mac
OR

Get Add-Ins at the top of the app on Windows.
Get Outlook Add-in button in Windows
  1. Select My add-ins from the left panel
  2. Search for RingCentral Video via the search box or by scrolling down.
  3. Select the more menu or three-dotted icon, then click Remove. The RingCentral Video add-in should be removed from Outlook.
Remove RingCentral Video Outlook add-in button

Installing the RingCentral Scheduler add-in

  1. In the Add-ins for Outlook window, search RingCentral Scheduler in the search field at the top right. 
  2. Click Add under RingCentral Scheduler.
Add RingCentral Scheduler add-in
  1. Click Continue to accept the License terms and install RingCentral Scheduler. 
  2. You can find the RingCentral Scheduler add-in when you create a new Outlook event or via the top bar. Visit Scheduling a RingCentral Video meeting via Outlook to learn more.
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