RingCentral Desktop and Web App | August 2021

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Desktop and Web App.

version 21.3.20

Release Date: 8/13/2021

What's New

Group Call Pickup
- If you're part of call group, you can now answer calls for other members if they aren't available to pick up the phone.
RingOut
- Call out from another device of your choice, using your RingCentral caller ID.
Office hours settings
- RingCentral app users can set their office hours within the app, making it easier to set your availability for inbound calls.
Allow and block list (beta)
- As an admin, you can add or block domains and email addresses from communicating with your company.
Click to dial Outlook support
- A one-click shortcut from the Windows Outlook client opens the dial pad in the RingCentral app and automatically makes a call.
Send files from SharePoint
- This new upload option allows you to send files in your message from your SharePoint cloud storage system.
RingCentral Meetings language support
- Your RingCentral Meetings are now in the same language as your computer settings.
National Suicide Prevention Lifeline support
- US customers can dial 988 to connect to the National Suicide Prevention Lifeline.
Advanced app details
- View advanced app details in the "About RingCentral" section such as your video integration version, app domain, and more.
Telus RingCentral Video app
- RingCentral Video is now available for all Telus branded signups.
BT RingCentral Video app
- RingCentral Video is now available for all new British Telecom (BT) branded signups.

Group Call Pickup
- If you're part of call group, you can now answer calls for other members if they aren't available to pick up the phone.
RingOut
- Call out from another device of your choice, using your RingCentral caller ID.
Office hours settings
- RingCentral app users can set their office hours within the app, making it easier to set your availability for inbound calls.
Allow and block list (beta)
- As an admin, you can add or block domains and email addresses from communicating with your company.
Click to dial Outlook support
- A one-click shortcut from the Windows Outlook client opens the dial pad in the RingCentral app and automatically makes a call.
Send files from SharePoint
- This new upload option allows you to send files in your message from your SharePoint cloud storage system.
RingCentral Meetings language support
- Your RingCentral Meetings are now in the same language as your computer settings.
National Suicide Prevention Lifeline support
- US customers can dial 988 to connect to the National Suicide Prevention Lifeline.
Advanced app details
- View advanced app details in the "About RingCentral" section such as your video integration version, app domain, and more.
Telus RingCentral Video app
- RingCentral Video is now available for all Telus branded signups.
BT RingCentral Video app
- RingCentral Video is now available for all new British Telecom (BT) branded signups.