Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Click here if you only need to receive SMS messages.
Need SMS help? Our dedicated SMS/TCR team is here for you.  ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Click here if you only need to receive SMS messages.
Register now
Need SMS help? Our dedicated SMS/TCR team is here for you.  ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Register now
Click here if you only need to receive SMS messages.
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Release Notes

RingCentral Desktop and Web App | August 2021

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Desktop and Web App.
version 21.3.20
Release Date: 8/13/2021
What's New
  • Group Call Pickup
    • If you're part of call group, you can now answer calls for other members if they aren't available to pick up the phone.
  • RingOut
    • Call out from another device of your choice, using your RingCentral caller ID.
  • Office hours settings
    • RingCentral app users can set their office hours within the app, making it easier to set your availability for inbound calls.
  • Allow and block list (beta)
    • As an admin, you can add or block domains and email addresses from communicating with your company.
  • Click to dial Outlook support
    • A one-click shortcut from the Windows Outlook client opens the dial pad in the RingCentral app and automatically makes a call.
  • Send files from SharePoint
    • This new upload option allows you to send files in your message from your SharePoint cloud storage system.
  • RingCentral Meetings language support
    • Your RingCentral Meetings are now in the same language as your computer settings.
  • National Suicide Prevention Lifeline support
    • US customers can dial 988 to connect to the National Suicide Prevention Lifeline.
  • Advanced app details
    • View advanced app details in the "About RingCentral" section such as your video integration version, app domain, and more.
  • Telus RingCentral Video app
    • RingCentral Video is now available for all Telus branded signups.
  • BT RingCentral Video app
    • RingCentral Video is now available for all new British Telecom (BT) branded signups.
  • Group Call Pickup
    • If you're part of call group, you can now answer calls for other members if they aren't available to pick up the phone.
  • RingOut
    • Call out from another device of your choice, using your RingCentral caller ID.
  • Office hours settings
    • RingCentral app users can set their office hours within the app, making it easier to set your availability for inbound calls.
  • Allow and block list (beta)
    • As an admin, you can add or block domains and email addresses from communicating with your company.
  • Click to dial Outlook support
    • A one-click shortcut from the Windows Outlook client opens the dial pad in the RingCentral app and automatically makes a call.
  • Send files from SharePoint
    • This new upload option allows you to send files in your message from your SharePoint cloud storage system.
  • RingCentral Meetings language support
    • Your RingCentral Meetings are now in the same language as your computer settings.
  • National Suicide Prevention Lifeline support
    • US customers can dial 988 to connect to the National Suicide Prevention Lifeline.
  • Advanced app details
    • View advanced app details in the "About RingCentral" section such as your video integration version, app domain, and more.
  • Telus RingCentral Video app
    • RingCentral Video is now available for all Telus branded signups.
  • BT RingCentral Video app
    • RingCentral Video is now available for all new British Telecom (BT) branded signups.
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