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Are you using the latest version of RingCentral? 
Update your app now to enjoy the latest user experience, enhanced security, and optimal call quality.

Release Notes

RingCentral Desktop and Web App | August 2021

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Desktop and Web App.
version 21.3.20
Release Date: 8/13/2021
What's New
  • Group Call Pickup
    • If you're part of call group, you can now answer calls for other members if they aren't available to pick up the phone.
  • RingOut
    • Call out from another device of your choice, using your RingCentral caller ID.
  • Office hours settings
    • RingCentral app users can set their office hours within the app, making it easier to set your availability for inbound calls.
  • Allow and block list (beta)
    • As an admin, you can add or block domains and email addresses from communicating with your company.
  • Click to dial Outlook support
    • A one-click shortcut from the Windows Outlook client opens the dial pad in the RingCentral app and automatically makes a call.
  • Send files from SharePoint
    • This new upload option allows you to send files in your message from your SharePoint cloud storage system.
  • RingCentral Meetings language support
    • Your RingCentral Meetings are now in the same language as your computer settings.
  • National Suicide Prevention Lifeline support
    • US customers can dial 988 to connect to the National Suicide Prevention Lifeline.
  • Advanced app details
    • View advanced app details in the "About RingCentral" section such as your video integration version, app domain, and more.
  • Telus RingCentral Video app
    • RingCentral Video is now available for all Telus branded signups.
  • BT RingCentral Video app
    • RingCentral Video is now available for all new British Telecom (BT) branded signups.
  • Group Call Pickup
    • If you're part of call group, you can now answer calls for other members if they aren't available to pick up the phone.
  • RingOut
    • Call out from another device of your choice, using your RingCentral caller ID.
  • Office hours settings
    • RingCentral app users can set their office hours within the app, making it easier to set your availability for inbound calls.
  • Allow and block list (beta)
    • As an admin, you can add or block domains and email addresses from communicating with your company.
  • Click to dial Outlook support
    • A one-click shortcut from the Windows Outlook client opens the dial pad in the RingCentral app and automatically makes a call.
  • Send files from SharePoint
    • This new upload option allows you to send files in your message from your SharePoint cloud storage system.
  • RingCentral Meetings language support
    • Your RingCentral Meetings are now in the same language as your computer settings.
  • National Suicide Prevention Lifeline support
    • US customers can dial 988 to connect to the National Suicide Prevention Lifeline.
  • Advanced app details
    • View advanced app details in the "About RingCentral" section such as your video integration version, app domain, and more.
  • Telus RingCentral Video app
    • RingCentral Video is now available for all Telus branded signups.
  • BT RingCentral Video app
    • RingCentral Video is now available for all new British Telecom (BT) branded signups.
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