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Release Notes > Microsoft Teams - Direct Routing

Release Notes

RingCentral for Microsoft Teams - Direct Routing

Stay up to date with the latest features, improvements, and bug fixes for RingCentral for Microsoft Teams - Direct Routing.

Version 24.2

Release date: 1 August 2024

New Features

Introduced the following features:

Selection of Outbound Caller ID: From the Caller ID settings in the Admin Portal, you can choose which number to display as the outbound caller ID for direct routing calls.
Clear Session: Admins can temporarily clear existing tokens attached to the Direct Routing configuration if needed.

Version 24.1

Release date: 4 March 2024

New Features

Introduced the following features:

Direct routing (DR) 2.0 setup support for Microsoft PIM-enabled admins
Alternate form of authentication using Azure Active Directory instead of OAuth
Migration tool in direct routing to upload user list in a pre-defined format

Improvements

Failed error state messages improved by adding more details on the issue and how to resolve it

Bug Fixes

Fixed an error where customers in the UK encountered call forwarding issues in Teams by adding +44 to their SBC

Version 23.4

Release date: 10 December 2023

New Features

Introduced the following features:

Supports customers in APAC regions (EU, US, APAC)
Supports many RC Admin Portal connections to a single Azure AD environment
Update to allow downgraded Azure AD permissions at the Account level (connecting and disconnecting users)
Revision of communication logic between JWL and MTP, to enable faster deployments
Persistent Gateway refactor

Version 23.3.2

Release date: 17 September 2023

New Features

Introduced the following features:

Migration Tool - allows current Cloud PBX customers to migrate to the new native Direct Routing
Added Audit Logging for Migration types
Supports Embedded App in Companion mode for Direct Routing customers
Minor bug fixes and enhancements

Version 23.2 (GA)

Release date: 11 June 2023

New Features

Introduced the following features:

Enabled Teams end users using single RingCentral Digital License
Small bug fixes and enhancements

Version 23.1.2

Release date: 17 March 2023

New Features

Introduced the following features:

Nomadic 911 - send emergency calls through RingCentral using Teams location settings
Sync History updates between RC and Teams

Version 23.1

Release date: 9 March 2023

New Features

Introduced the following features:

Admin Portal Interface for Connecting/Disconnecting MS Teams enabled end users
Initial User Provisioning in RingCentral Admin Portal (asynchronous, PowerShell)
Sync Connection Logging with success and error metrics
Single/Multiple/Bulk Enablement of RC - Teams end users
Audit Logging - installation, connection and disconnection requests

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