RingCentral
US
Australia
En
Canada
En
France
Fr
Germany
De
Ireland
En
Italy
It
Netherlands
En
Singapore
En
Spain
Es
United Kingdom
En
United States
En
Login
Logout
MyRingCentral
Products
Engage Voice
RingCentral app
Video
Phone
Meetings
Contact Center
Engage Digital
Fax
Community
User Community
Product Ideas
Resources
Get started
My Case Portal
Downloads
Porting
Professional Services
Network requirements
Release Notes
Product Accessibility
University
Contact
System Status
US
Australia
En
Canada
En
France
Fr
Germany
De
Ireland
En
Italy
It
Netherlands
En
Singapore
En
Spain
Es
United Kingdom
En
United States
En
Release Notes
> Microsoft Dynamics 365
Release Notes
RingCentral for Microsoft Dynamics 365
Stay up to date with the latest features, improvements, and bug fixes for RingCentral for Microsoft Dynamics 365.
Version 2.0.6
Release Date
: 04/23/2021
What's New
Choose to view or hide contact matches when receiving inbound calls in Dynamics.
VERSION 2.0.5 GA
What's New
New fields for call status, call duration, actual start, and actual end will populate after an activity is created from a call log.
Improvements
RingCentral will filter out inactive contacts or accounts when an inbound call is received for more accurate contact matching in Dynamics.
Bug Fixes
Login page gets stuck on the loading screen.
VERSION 2.0.4 GA
Release Date
: 24 September 2020
What's New
The record match setting now searches 10 digit numbers to better support multiple area codes with the same phone number.
Details will open automatically when there is only one matched number for inbound calls.
VERSION 2.0.2 GA
Release Date
: 26 March 2020
What's New
Auto pop incoming call matching records in Dynamics
VERSION 2.0.1 Public Beta
Release Date
: 6 December 2019
What's New
SMS conversation can be logged to Dynamics automatically or manually
Configure SMS content logging settings
Attach call recording link to logs automatically
Improved from V2.0.0.1 Limited Beta
Introduced settings for pop up app on ringing call
VERSION 2.0.0.1 Limited Beta
Release Date
: 4 November 2019
What's New
New interface built on Dynamics latest CIF (Channel Integration Framework), support all unify UI apps in Dynamics
Brand new call log handling, log calls without leaving a current view
Access a combined message hub for SMS, voicemail, and fax
Remote control for calls happens in other devices (within the same RingCentral account)
Auto match Dynamics entities, supporting Contacts, Accounts, Leads
Navigate to logged activities from the app
Download Latest
System Status
Legal
Privacy Notice
Sitemap
Contact Us
© 1999-2021 RingCentral, Inc. All rights reserved.
Close X
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.