RingCentral Mobile App

August 2019

What's New?

  • Custom ringtones for notifications
Users can now customize mobile ringtones for notifications including direct messages, @mentions, team messages, missed calls, and more.
  • Paging
Users can now make one-way live announcements to a group from their mobile app.
  • Park location
Users can now place a call on hold and let another employee retrieve it from another RingCentral device.
  • 2-leg RingOut
Users can leverage non-RingCentral minutes through the RingCentral app to dial outbound calls.
  • SMS caller ID selection
Users will be able to select their caller IDs for SMS on mobile, in addition to outbound calls.
  • Updated Navigation
Previously located in dedicated tabs, Text, and Fax will now be part of the Phone tab within the mobile app. In addition, users will be able to easily look up existing contacts and call them directly from the Phone tab.
  • Call to any extension
Users will be able to make outbound calls to extensions that aren’t listed in the company directly (e.g. call queues and IVRs).
  • Click to silent incoming calls
Similar to iOS, Android users will now be able to click any physical button to mute incoming calls.
  • Updated app version number
To better align with our quarterly release, our mobile app version number will be updated to follow the year.quarter.release format. Starting with the next release, 6.6 release will be renamed to 19.3.10.
Ensures the RingCentral app is compatible with the latest mobile operating systems
Users can now filter messages within the Message tab (formerly Glip tab) to only show unread messages.
  • Improved Android navigation
Users can now access key functionalities directly from the new tab bar – Message / Call / Meet / Contact.
  • RingCentral Phone App login flow
The region area code input is now accepted by the client during the login flow.
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