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RingCentral Mobile App
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With this feature, customers will be able to send group text messages from within the RingCentral app.
Bulk text message
Customers will soon be able to send text messages individually to many recipients at once.
Internal message support
Internal users of the RingCentral app will be able to send messages to call queues and other extensions that cannot receive SMS texts.
Public teams support
This enhancement will allow users to easily search and join public teams on mobile.
Failed message notification
Messages that were not sent will appear at the bottom (most recent) of the conversation instead of inline as before.
Do Not Disturb (Android)
All RingCentral phone calls and video calls will now be automatically silenced when your phone is set to Do Not Disturb.
Soon users will be able to disable link previews in the mobile app.
Click-to-dial from voicemail transcripts
A ringing status has been added to Queue Monitor and Agents Count widgets under Live Reports. This offers queue supervisors added granularity on each step of a call in a queue.
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