RingCentral Mobile App

May 2020

What's New?

With this feature, customers will be able to send group text messages from within the RingCentral app.
Customers will soon be able to send text messages individually to many recipients at once.
Internal users of the RingCentral app will be able to send messages to call queues and other extensions that cannot receive SMS texts. 
This enhancement will allow users to easily search and join public teams on mobile.
Messages that were not sent will appear at the bottom (most recent) of the conversation instead of inline as before.
All RingCentral phone calls and video calls will now be automatically silenced when your phone is set to Do Not Disturb.
Soon users will be able to disable link previews in the mobile app.
A ringing status has been added to Queue Monitor and Agents Count widgets under Live Reports. This offers queue supervisors added granularity on each step of a call in a queue.
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