Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Click here if you only need to receive SMS messages.
Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Click here if you only need to receive SMS messages.
Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
A call log enhancement will now show a consolidated incoming faxes. Incoming faxes received from the same phone number, within a configurable time frame, will be grouped together as a single record making it easy to see related faxes.
admin portal/my extension
Release Date: February 2020
What's New
Presence Templates
New presence templates within the admin portal will allow admins to use template functionality to manage their user’s presence.
Profile phone number display
Select what number users will see displayed on their profile, whether it’s a main number with extension or direct number.
Site number as caller ID
Customers who have distributed locations will be able to set local site number as the outbound caller ID and apply it to multiple users using Templates.
Consistent number type
Number type as shown in the online Admin Portal will be redefined to be consistent with different endpoints.
Prevent onboarding notifications
Onboard new users without them receiving notifications, if you wish to roll out in phases, or to provide your own onboarding communications.
Updated navigation in Admin Portal
More streamlined navigation and improved table usability.