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Release Notes > RingCX for ServiceNow

Release Notes

RingCX for ServiceNow

Stay up to date with the latest features, improvements, and bug fixes for RingCX for ServiceNow.

Version 24.3.2

Release date: September 3, 2024

Main features

Enable agents to link matched records before initiating calls in both preview and progressive dialer modes
Log the lead names displayed in the preview and progressive dialers directly in the CRM for improved tracking

Improvements

Ensure the Source of calls is consistently displayed in the CRM adapter call history
Implement enhancements based on PS feedback to improve the overall user experience in RingCX for ServiceNow

Bug fixes

Address and fix various localization issues