Need help with SMS Registration?
Our SMS support team can help you register or understand carrier requirements. ask the community, or call  1-888-898-4591 (Opt 3).
Register now
Using RingCentral
Contact support
Admin
Contact support
Watch and learn
Contact support
Resources
Contact support
Contact us
Recommended
Australia EN
Canada EN
Canada FR
France FR
Germany DE
Italy IT
Singapore EN
Spain ES
Portugal PT
United Kingdom EN
United States EN

Update your RingCentral app to get the latest in features, security, and call quality.
Get early notifications for all upcoming desktop app releases by subscribing to our mailing list.

Release Notes

RingCX for Zoho | August 2024

Stay up to date with the latest features, improvements, and bug fixes for RingCX for Zoho.
Version 24.3.1 GA    
Release date: August 6, 2024
Main feature
  • Support inbound voice and manual outbound (including click-to-dial) with scripts 
  • Support call-back and three outbound dialers (preview, predictive, progressive) 
  • Able to prompt matched records from campaign list
  • Provide hyperlinks for all matched records in the CRM adaptor so the agent can prompt the corresponding records in the CRM anytime
  • Support inbound digital in My messages including SMS/email/web chat/Facebook/Twitter/Instagram/WhatsApp channels 
  • Support Contact matching/ searching/ linking to existing Salesforce records 
  • Log the ended voice and digital to Zoho as tasks
  • Localization for RingCX for Zoho
Archive