Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Click here if you only need to receive SMS messages.
Need SMS help? Our dedicated SMS/TCR team is here for you. 
Chat with a live agent,
 ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Click here if you only need to receive SMS messages.
Register now
Need SMS help? Our dedicated SMS/TCR team is here for you. 
Chat with a live agent,
 ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Register now
Click here if you only need to receive SMS messages.
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Release Notes

RingCX for Zoho | August 2024

Stay up to date with the latest features, improvements, and bug fixes for RingCX for Zoho.
Version 24.3.1 GA    
Release date: August 6, 2024
Main feature
  • Support inbound voice and manual outbound (including click-to-dial) with scripts 
  • Support call-back and three outbound dialers (preview, predictive, progressive) 
  • Able to prompt matched records from campaign list
  • Provide hyperlinks for all matched records in the CRM adaptor so the agent can prompt the corresponding records in the CRM anytime
  • Support inbound digital in My messages including SMS/email/web chat/Facebook/Twitter/Instagram/WhatsApp channels 
  • Support Contact matching/ searching/ linking to existing Salesforce records 
  • Log the ended voice and digital to Zoho as tasks
  • Localization for RingCX for Zoho
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