Message clustering
We’ve streamlined conversations by grouping together messages sent around the same time.
We’ve streamlined conversations by grouping together messages sent around the same time.
Meet the new RingCentral app
Introducing a unified inbox, compact mode, customized menus, and more.
Recent updates
September 2023 / Version 23.3.30
RingSense for Phone
Get real-time AI-generated closed captions and transcripts during your calls, with our Ultra package.
Get real-time AI-generated closed captions and transcripts during your calls, with our Ultra package.
Breakout room timer
A countdown timer shows how much time is left in your breakout room session.
A countdown timer shows how much time is left in your breakout room session.
Switch accounts
Now you can access multiple accounts from your RingCentral app.
Now you can access multiple accounts from your RingCentral app.
What else is new?
HUD custom status
View your coworkers' profile status messages, like "Working remote" or "On vacation," in HUD.
New call screen layout
Get quicker access to popular in-call features like hold and transfer, with our new 3-row action button layout.
August 2023 / Version 23.3.20
Simplified call rules
Customize how your incoming calls are handled.
Customize how your incoming calls are handled.
Easier screen sharing
You can be sure you're selecting the right screen to share in meetings.
You can be sure you're selecting the right screen to share in meetings.
Message preview
Message previews now appear in your conversation list.
Message previews now appear in your conversation list.
What else is new?
More ways to filter your calls
Filter your call history by incoming, outgoing, and missed calls.
Bulk delete faxes and texts
Select multiple faxes or text conversations and delete them with a single click.
Call waiting control
Turn call waiting on when you want to get notified of other incoming calls. Turn it off when you don’t.
July 2023 / Version 23.3.10
Simplified webinar setup
Create the right webinar for your needs in two simple steps.
Create the right webinar for your needs in two simple steps.
Live stream webinars
Stream your webinars on your company's YouTube channel.
Stream your webinars on your company's YouTube channel.
Get to know RingCentral University
Discover our free on-demand training in the Help center.
Discover our free on-demand training in the Help center.
Manage call participants
Participant lists are now available for ad-hoc conference calls.
Participant lists are now available for ad-hoc conference calls.
Duplicate a team
Save time by copying an existing team to create a new one with the same members.
Save time by copying an existing team to create a new one with the same members.
Audio settings synced
Microphone, speaker, and volume settings are now synced between phone calls and video meetings.
Microphone, speaker, and volume settings are now synced between phone calls and video meetings.
July 2023 / Version 23.3.10
Simplified webinar setup
Create the right webinar for your needs in two simple steps.
Create the right webinar for your needs in two simple steps.
Live stream webinars
Stream your webinars on your company's YouTube channel.
Stream your webinars on your company's YouTube channel.
Get to know RingCentral University
Discover our free on-demand training in the Help center.
Discover our free on-demand training in the Help center.
Manage call participants
Participant lists are now available for ad-hoc conference calls.
Participant lists are now available for ad-hoc conference calls.
Duplicate a team
Save time by copying an existing team to create a new one with the same members.
Save time by copying an existing team to create a new one with the same members.
Audio settings synced
Microphone, speaker, and volume settings are now synced between phone calls and video meetings.
Microphone, speaker, and volume settings are now synced between phone calls and video meetings.
What else is new?
Search or filter conversations
Now you can search for conversations or apply a dropdown filter to see only unread messages, @mentions, or drafts directly from your conversation list.
New app update reminders
We'll remind individuals who are using outdated versions of the app to update to the latest version promptly. This way, we'll be sure everyone is experiencing the latest app enhancements.
June 2023 / Version 23.2.30
Deskphone pairing
Pair your deskphone with the RingCentral app to remotely control your deskphone.
Pair your deskphone with the RingCentral app to remotely control your deskphone.
Customizable layout
One size doesn’t fit all: customize the app so it's right for you.
One size doesn’t fit all: customize the app so it's right for you.
New help center
The place to find answers, resolve issues, and explore resources like articles, videos, and training.
The place to find answers, resolve issues, and explore resources like articles, videos, and training.
Improved message tab
Experience a new look and feel that simplifies viewing, sorting, and handling conversations.
Experience a new look and feel that simplifies viewing, sorting, and handling conversations.
Report spam
Report spammers when you block calls and help us improve everyone’s experience.
Report spammers when you block calls and help us improve everyone’s experience.
June 2023 / Version 23.2.30
Deskphone pairing
Pair your deskphone with the RingCentral app to remotely control your deskphone.
Pair your deskphone with the RingCentral app to remotely control your deskphone.
Customizable layout
One size doesn’t fit all: customize the app so it's right for you.
One size doesn’t fit all: customize the app so it's right for you.
New help center
The place to find answers, resolve issues, and explore resources like articles, videos, and training.
The place to find answers, resolve issues, and explore resources like articles, videos, and training.
Improved message tab
Experience a new look and feel that simplifies viewing, sorting, and handling conversations.
Experience a new look and feel that simplifies viewing, sorting, and handling conversations.
Report spam
Report spammers when you block calls and help us improve everyone’s experience.
Report spammers when you block calls and help us improve everyone’s experience.
What else is new?
Sync shared contacts
Sync your Microsoft 365 or Google shared directory contacts and add them to your company directory for easier communication.
May 2023 / Version 23.2.20
Download meeting materials
Your meeting insights are now available to download.
Your meeting insights are now available to download.
Stress-free webinars
Meet RingCentral Webinar, a simplified way of hosting and attending online events.
Meet RingCentral Webinar, a simplified way of hosting and attending online events.
May 2023 / Version 23.2.20
Download meeting materials
Your meeting insights are now available to download.
Your meeting insights are now available to download.
Stress-free webinars
Meet RingCentral Webinar, a simplified way of hosting and attending online events.
Meet RingCentral Webinar, a simplified way of hosting and attending online events.
What else is new?
Phone mic volume meter
Get the sound right: calibrate your voice by glancing at our new microphone volume meter during your call.
April 2023 / Version 23.2.10
Whiteboards available after meetings
Collaborate using whiteboards both during and after meetings.
Collaborate using whiteboards both during and after meetings.
April 2023 / Version 23.2.10
Whiteboards available after meetings
Collaborate using whiteboards both during and after meetings.
Collaborate using whiteboards both during and after meetings.
What else is new?
Status update improvement
Set your status faster, without having to type it. Recent status messages are now saved for quick access.
Test your audio
Talk with confidence: test your phone microphone and speaker in phone settings, or just press Audio during an active call.
Launch on startup
Now you can configure in Settings if you want the app to open when you turn on your computer. You can pick if it opens in the foreground or the background.
Expanded in-app search
Effortlessly access settings, help articles, and other useful information with our expanded in-app search.
March 2023 / Version 23.1.30
Shared voicemail inbox
You can review a coworker's voicemail inbox right in the app.
You can review a coworker's voicemail inbox right in the app.
Collaborative notes
Take notes during your meetings simultaneously with other meeting participants.
Take notes during your meetings simultaneously with other meeting participants.
March 2023 / Version 23.1.30
Shared voicemail inbox
You can review a coworker's voicemail inbox right in the app.
You can review a coworker's voicemail inbox right in the app.
Collaborative notes
Take notes during your meetings simultaneously with other meeting participants.
Take notes during your meetings simultaneously with other meeting participants.
What else is new?
Share voicemail messages
Share voicemails from your inbox with a single click. Voicemails can be shared using direct message, text, or email, without downloading them.
Clearer presence indicators
Now our presence indicators are more accessible. They aren't just different colors, they're different icons too. This will help you tell them apart more easily.
February 2023 / Version 23.1.20
Background noise reduction
Keep phone calls distraction-free by removing unwanted sounds.
Keep phone calls distraction-free by removing unwanted sounds.
February 2023 / Version 23.1.20
Background noise reduction
Keep phone calls distraction-free by removing unwanted sounds.
Keep phone calls distraction-free by removing unwanted sounds.
What else is new?
Scan-to-fax
Scan a document and fax it directly from your scanner or Multi-Function Device using the RingCentral desktop app.
Mic and speaker combo
Manage your calls more efficiently. Select your microphone and speaker source in a single option when you're on a call.
January 2023 / Version 23.1.10
Distinguish direct and team @mentions
Now direct and team @mentions have different colors and icons.
Now direct and team @mentions have different colors and icons.
Virtual whiteboard
Show, don't just tell, with our new collaborative whiteboards.
Show, don't just tell, with our new collaborative whiteboards.
Manage call waiting alerts
Now you can mute incoming call alerts when you’re on active calls.
Now you can mute incoming call alerts when you’re on active calls.
Enhanced phone experience
Resize your app window to experience our new compact phone view.
Resize your app window to experience our new compact phone view.
Live Transcription
AI-powered live transcription recognizes what is spoken in your meeting and displays it in real-time.
AI-powered live transcription recognizes what is spoken in your meeting and displays it in real-time.
December 2022 / Version 22.4.30
Fax improvements
Now we offer fax auto-printing, and direct faxing of local files or websites - it's as easy as printing.
Now we offer fax auto-printing, and direct faxing of local files or websites - it's as easy as printing.
December 2022 / Version 22.4.30
Fax improvements
Now we offer fax auto-printing, and direct faxing of local files or websites - it's as easy as printing.
Now we offer fax auto-printing, and direct faxing of local files or websites - it's as easy as printing.
What else is new?
Check for updates
Make sure you're getting the latest features by checking for software updates. In the desktop app, go to the profile menu and choose Check for updates.
November 2022 / Version 22.4.20
Only for test
Using the desktop app, you can choose to have your calls automatically answered.
Using the desktop app, you can choose to have your calls automatically answered.
Auto-answer calls
Using the desktop app, you can choose to have your calls automatically answered.
Using the desktop app, you can choose to have your calls automatically answered.
November 2022 / Version 22.4.20
Auto-answer calls
Using the desktop app, you can choose to have your calls automatically answered.
Using the desktop app, you can choose to have your calls automatically answered.
What else is new?
Email notification for texts
Now you can use the app to choose to get email notifications when you receive text messages.
New audio notification options
We've added sound notifications for text messages and faxes, as well as the ability to turn all your sound notifications on or off with one click.
Dialed number displayed
When calls come in, and while you're talking, you can now see which of your numbers the caller dialed to reach you.
October 2022 / Version 22.4.10
Meeting history now available
Looking for a list of your past meetings - even the ones that weren't recorded?
Looking for a list of your past meetings - even the ones that weren't recorded?
Exchange on-premises integration
If your company uses Exchange, you can now sync meetings between RingCentral and your calendar.
If your company uses Exchange, you can now sync meetings between RingCentral and your calendar.
Edited tag on messages
When a message has been changed, an Edited tag will appear next to the message.
When a message has been changed, an Edited tag will appear next to the message.
October 2022 / Version 22.4.10
Meeting history now available
Looking for a list of your past meetings - even the ones that weren't recorded?
Looking for a list of your past meetings - even the ones that weren't recorded?
Exchange on-premises integration
If your company uses Exchange, you can now sync meetings between RingCentral and your calendar.
If your company uses Exchange, you can now sync meetings between RingCentral and your calendar.
Edited tag on messages
When a message has been changed, an Edited tag will appear next to the message.
When a message has been changed, an Edited tag will appear next to the message.
What else is new?
Adding people to a conversation
It's now easier to select whether to turn a conversation into a team (to keep the chat history) or to start a brand new chat.
September 2022 / Version 22.3.30
Mute conversations
Work distraction-free by turning off notifications for low-priority conversations.
Work distraction-free by turning off notifications for low-priority conversations.
Pick your Enter key preference
Pressing your Enter key to send messages is the default, but you can now change it to add a new line instead.
Pressing your Enter key to send messages is the default, but you can now change it to add a new line instead.
September 2022 / Version 22.3.30
Mute conversations
Work distraction-free by turning off notifications for low-priority conversations.
Work distraction-free by turning off notifications for low-priority conversations.
Pick your Enter key preference
Pressing your Enter key to send messages is the default, but you can now change it to add a new line instead.
Pressing your Enter key to send messages is the default, but you can now change it to add a new line instead.
What else is new?
Share voicemail messages
Share voicemails from your inbox with a single click. Voicemails can be shared using direct message, text, or email, without downloading them.
Clearer presence indicators
Now our presence indicators are more accessible. They aren't just different colors, they're different icons too. This will help you tell them apart more easily.
July 2022 / Version 22.3.10
Use the search bar to find settings
Finding the settings you want just got easier. Just use the search bar.
Finding the settings you want just got easier. Just use the search bar.
Mark a message as unread in a conversation
Manage your work efficiently with a new way to mark conversations as unread.
Manage your work efficiently with a new way to mark conversations as unread.
June 2022 / Version 22.2.30
Forward all your calls (Beta)
Going on a break or a vacation? Forward all of your calls with a single tap.
Going on a break or a vacation? Forward all of your calls with a single tap.
Video highlights in meeting summaries
Quickly view the important moments of any recorded meeting.
Quickly view the important moments of any recorded meeting.
September 2023 / Version 23.3.30
Message clustering
We’ve streamlined your conversations by grouping messages sent around the same time.
We’ve streamlined your conversations by grouping messages sent around the same time.
RingSense for Phone
Get real-time AI-generated closed captions and transcripts during your calls, with our Ultra package.
Get real-time AI-generated closed captions and transcripts during your calls, with our Ultra package.
Breakout room timer
A countdown timer shows how much time is left in your breakout room session.
A countdown timer shows how much time is left in your breakout room session.
Switch between accounts
Now you can access multiple accounts from your RingCentral app.
Now you can access multiple accounts from your RingCentral app.
What else is new?
New call screen layout
Get quicker access to popular in-call features like hold and transfer, with our new 3-row action button layout.
August 2023 / Version 23.3.20
Simplified call rules
Customize how your incoming calls are handled.
Customize how your incoming calls are handled.
August 2023 / Version 23.3.20
Simplified call rules
Customize how your incoming calls are handled.
Customize how your incoming calls are handled.
What else is new?
More ways to filter your calls
Filter your call history by incoming, outgoing, and missed calls.
Call waiting control
Turn call waiting on when you want to get notified of other incoming calls. Turn it off when you don’t.
July 2023 / Version 23.3.10
Duplicate a team
Save time by copying an existing team to create a new one with the same members.
Save time by copying an existing team to create a new one with the same members.
July 2023 / Version 23.3.10
Duplicate a team
Save time by copying an existing team to create a new one with the same members.
Save time by copying an existing team to create a new one with the same members.
June 2023 / Version 23.2.30
Unified inbox
See all your voicemails, texts, and faxes in a unified inbox.
See all your voicemails, texts, and faxes in a unified inbox.
New help center
The place to find answers, resolve issues, and explore resources like articles, videos, and training.
The place to find answers, resolve issues, and explore resources like articles, videos, and training.
Transcript and notes in the same panel
Transcript and notes are now in the same panel, so it's easier to switch.
Transcript and notes are now in the same panel, so it's easier to switch.
Push to Talk
Use your RingCentral app as a walkie-talkie.
Use your RingCentral app as a walkie-talkie.
New landscape view
Rotate your iPhone Pro Max, or similar device, horizontally to see more of the app at once.
Rotate your iPhone Pro Max, or similar device, horizontally to see more of the app at once.
Report spam
Report spammers when you block calls and help us improve everyone’s experience.
Report spammers when you block calls and help us improve everyone’s experience.
June 2023 / Version 23.2.30
Unified inbox
See all your voicemails, texts, and faxes in a unified inbox.
See all your voicemails, texts, and faxes in a unified inbox.
New help center
The place to find answers, resolve issues, and explore resources like articles, videos, and training.
The place to find answers, resolve issues, and explore resources like articles, videos, and training.
Transcript and notes in the same panel
Transcript and notes are now in the same panel, so it's easier to switch.
Transcript and notes are now in the same panel, so it's easier to switch.
Push to Talk
Use your RingCentral app as a walkie-talkie.
Use your RingCentral app as a walkie-talkie.
New landscape view
Rotate your iPhone Pro Max, or similar device, horizontally to see more of the app at once.
Rotate your iPhone Pro Max, or similar device, horizontally to see more of the app at once.
Report spam
Report spammers when you block calls and help us improve everyone’s experience.
Report spammers when you block calls and help us improve everyone’s experience.
What else is new?
Sync shared contacts
Sync your Microsoft 365 or Google shared directory contacts and add them to your company directory for easier communication.
Control recording playback speed
Now you can slow down or speed up meeting recordings when you play them back.
May 2023 / Version 23.2.20
Get more done with split window view for iPad
Now you can work with two windows side-by-side on iPads.
Now you can work with two windows side-by-side on iPads.
May 2023 / Version 23.2.20
Get more done with split window view for iPad
Now you can work with two windows side-by-side on iPads.
Now you can work with two windows side-by-side on iPads.
What else is new?
Phone mic volume meter
Get the sound right: calibrate your voice by glancing at our new microphone volume meter during your call.
April 2023 / Version 23.2.10
Whiteboards available after meetings
Collaborate using whiteboards both during and after meetings.
Collaborate using whiteboards both during and after meetings.
April 2023 / Version 23.2.10
Whiteboards available after meetings
Collaborate using whiteboards both during and after meetings.
Collaborate using whiteboards both during and after meetings.
What else is new?
Status update improvement
Set your status faster, without having to type it. Recent status messages are now saved for quick access.
Expanded in-app search
Effortlessly access settings, help articles, and other useful information with our expanded in-app search.
March 2023 / Version 23.1.30
Shared voicemail inbox
You can review a coworker's voicemail inbox right in the app.
You can review a coworker's voicemail inbox right in the app.
Collaborative notes
Take notes during your meetings simultaneously with other meeting participants.
Take notes during your meetings simultaneously with other meeting participants.
March 2023 / Version 23.1.30
Shared voicemail inbox
You can review a coworker's voicemail inbox right in the app.
You can review a coworker's voicemail inbox right in the app.
Collaborative notes
Take notes during your meetings simultaneously with other meeting participants.
Take notes during your meetings simultaneously with other meeting participants.
What else is new?
Clearer presence indicators
Now our presence indicators are more accessible. They aren't just different colors, they're different icons too. This will help you tell them apart more easily.
February 2023 / Version 23.1.20
Swipe left to call, delete, and more
Take quick actions on your texts, voicemails, and faxes.
Take quick actions on your texts, voicemails, and faxes.
Long press to call, delete, and more
Take quick actions on your texts, voicemails, and faxes.
Take quick actions on your texts, voicemails, and faxes.
January 2023 / Version 23.1.10
Distinguish direct and team @mentions
Now direct and team @mentions have different colors and icons.
Now direct and team @mentions have different colors and icons.
Virtual whiteboard
Show, don't just tell, with our new collaborative whiteboards.
Show, don't just tell, with our new collaborative whiteboards.
Called number display
When you receive a call, now your active call screen will include the phone number your caller dialed.
When you receive a call, now your active call screen will include the phone number your caller dialed.
January 2023 / Version 23.1.10
Distinguish direct and team @mentions
Now direct and team @mentions have different colors and icons.
Now direct and team @mentions have different colors and icons.
Virtual whiteboard
Show, don't just tell, with our new collaborative whiteboards.
Show, don't just tell, with our new collaborative whiteboards.
Called number display
When you receive a call, now your active call screen will include the phone number your caller dialed.
When you receive a call, now your active call screen will include the phone number your caller dialed.
What else is new?
Fax scheduler
Now you can schedule your fax to be sent at a later date and time.
Manage team administrators
Now you can configure in Settings if you want the app to open when you turn on your computer. You can pick if it opens in the foreground or the background.
December 2022 / Version 22.4.30
Meeting summaries & video highlights
We create meeting insights automatically.
We create meeting insights automatically.
Live transcription
Live transcription recognizes what is spoken in meetings and displays it in real-time.
Live transcription recognizes what is spoken in meetings and displays it in real-time.
December 2022 / Version 22.4.30
Meeting summaries & video highlights
We create meeting insights automatically.
We create meeting insights automatically.
Live transcription
Live transcription recognizes what is spoken in meetings and displays it in real-time.
Live transcription recognizes what is spoken in meetings and displays it in real-time.
November 2022 / Version 22.4.20
Auto-answer calls
Using the desktop app, you can choose to have your calls automatically answered.
Using the desktop app, you can choose to have your calls automatically answered.
November 2022 / Version 22.4.20
Auto-answer calls
Using the desktop app, you can choose to have your calls automatically answered.
Using the desktop app, you can choose to have your calls automatically answered.
What else is new?
Email notification for texts
Now you can use the app to choose to get email notifications when you receive text messages.
October 2022 / Version 22.4.10
Edited tag on messages
When a message has been changed, an Edited tag will appear next to the message.
When a message has been changed, an Edited tag will appear next to the message.
October 2022 / Version 22.4.10
Edited tag on messages
When a message has been changed, an Edited tag will appear next to the message.
When a message has been changed, an Edited tag will appear next to the message.
What else is new?
Exchange on-premises integration
If your company uses Exchange, you can now sync meetings between RingCentral and your calendar.
Need more help?
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