If you have questions about the new SMS registration process or are experiencing issues with SMS, please click here for more details.

For Users

For Admins

For Enterprise Admins

FAQs

User guide for upgrading your RingCentral experience

Upgrading to the RingCentral app

Upgrading RingCentral Meetings to RingCentral Video

Upgrading RCM Rooms to RCV Rooms

Upgrading to the RingCentral app

1. Add RingCentral Scheduler for Microsoft Outlook.

The RingCentral Scheduler add-in offers the ability to include RingCentral Video meeting information quickly and directly in a user’s Outlook meeting invite.

If your admin hasn’t completed this for you, ensure that you:

Uninstall the RingCentral Video or Meetings Outlook add-in (if you have it)
Uninstall the RingCentral Meetings Outlook plug-in (if you have it)
Install the RingCentral Scheduler Outlook add-in as a user

2. Uninstall the RingCentral Classic desktop app.

The RingCentral Classic app is being replaced with the latest RingCentral app.

How to uninstall the RingCentral Classic desktop app

3. Uninstall the RingCentral Meetings desktop and mobile app.

The RingCentral app is replacing the standalone RingCentral Meetings desktop and mobile app.

4. Download and install the RingCentral app for desktop and mobile

Download for Mac

Download for PC

Installing the RingCentral app for Desktop

Get started with the RingCentral app

Reference these resources to get the most out of the RingCentral app:

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